SThree cust Onboarding with PitchMonster’s AI-Powered Role-Plays

53%

faster onboarding

2x

less coaching time per rep

The Problem

SThree goal was clear: rebuild onboarding so that every new consultant could demonstrate both product knowledge and consultative behaviour before ever dialing a real client or candidate. Yet the existing approach—peer role‑plays and shadowing—was a logistical tangle. Sessions were hard to schedule across 11 countries, quality varied from office to office, and the exercises never truly recreated the pressure of a live call. They wanted learners to feel that “good stress” in a controlled environment. On top of that, trainers were drowning in repetitive feedback loops and lacked objective data to pinpoint skill gaps.

SThree wanted to find a solution that delivered realistic practice at scale, captured hard data for coaching, and injected a visible dose of AI‑powered innovation into SThree’s learning culture.

The Result

PitchMonster was the AI sales role-play training software that ticked every box in one platform.

Consultants dial into lifelike phone scenarios where an adaptive AI responds like a real person even when they go off‑script, so each run‑through feels fresh. A built‑in scorecard maps SThree’s consultative selling framework and scores every step the second a call ends, turning guesswork into actionable insight. Trainers preload the toughest objections—price push‑back, candidate hesitancy, ‘send me an email’ stalls, so learners can rehearse the moments that matter most, then retake the scenario until they get it right. Multi‑language voices let every region train consistently, while a clean, gamified interface drives rapid adoption.

Dmytro Zubchenko, CMO at PitchMonster with Stefano Bianchini, Senior Curriculum Lead

SThree plc is a London-headquartered, FTSE-listed specialist staffing organisation focused exclusively on science, technology, engineering and mathematics (STEM) roles. Founded in 1986, the group now employs ≈2,700 people across 11 countries and operates well-known brands such as Computer Futures, Progressive Recruitment and Real Staffing SThree positions itself as “the global STEM workforce consultancy,” helping organisations drive progress while giving talent access to career-defining opportunities.

Real Practice, Real Results

Adaptive AI role‑plays
Learners speak with personas that handle off‑script questions, regional languages and common staffing objections—so each practice call feels fresh.

Scorecard
SThree’s consultative selling steps are mapped into PitchMonster. If a rep misses a critical step, they see it instantly and repeat with purpose.

Data‑rich coaching
Automatic recordings and scorecards replace hours of live shadowing. Trainers diagnose gaps in minutes and focus feedback where it matters most.

Company‑wide excitement
New hires loved the “surprisingly real” pressure; veteran consultants asked to use it for objection refreshers and leadership conversations.

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Learner & Team Impact

1. Confidence on Day One

Learners reported feeling ready, not nervous, when it was time to pick up real phones. Repeated AI calls meant they could “mess up without hurting a deal,” rebuilding skills on the spot.

2. Engagement & ‘Wow’ Factor

New hires called the tool “surprisingly real” and enjoyed the competitive edge of retaking scenarios to beat their previous score. Entire offices asked to try PitchMonster after seeing demo sessions.

3. Coaching Efficiency

Trainers review transcripts and behaviour scores in minutes, then focus conversations on the exact step a learner missed. The tool doubles as a coaching catalyst: “Listen to your recording, try this tweak, then retake and compare.”

4. Partnership & Evolution

Regular check‑ins with the PitchMonster team turn feedback into features like adding French voices for SThree’s Paris office.

PitchMonster isn’t just a licence; it feels like a partnership.

Stefano Bianchini, Senior Curriculum Lead at SHthree

Stand‑Out Features Learners Love

Scorecard — Instant, Objective Scoring
PitchMonster maps SThree’s consultative‑sales framework step‑by‑step. After every call the AI highlights exactly which behaviours were hit, missed or partially met turning guesswork into a clear action plan for the trainers.

If a learner skips a step, we spot it straight away and send them back in until every box is green.

Stefano Bianchini, Senior Curriculum Lead at SHthree

Custom Objections & Adaptive Dialogue
Trainers preload real‑world objections price push‑back, candidate hesitancy, ‘send me an email’ stalls and specify when the AI should trigger them. The conversation adjusts on the go so every new one feels unqiue.

Multi‑Language Voices & Persona Library
English, French and other voices ensure one platform works across 11 countries. Regional teams pick personas—hiring manager, procurement lead, passive candidate—to mirror their market.

Coach‑Ready Recordings & Transcripts
Every attempt is auto‑recorded and time‑stamped. Trainers review key moments in minutes, leave targeted comments and—in a single click—assign a re‑take.

Modern, Gamified UI
A clean interface, real‑time scoring bar and leaderboards keep energy high.

Learners compete to beat their last score, and even seasoned consultants jump in to prove they can top the chart.

Stefano Bianchini, Senior Curriculum Lead at SHthree

From First‑Call Stress to Day‑One Assurance

PitchMonster started as an onboarding fix and now it’s spreading. Consultants use it to sharpen objection handling, managers replay calls to coach leadership conversations building a culture of continuous practice.

“Anyone who wants to take training to the next level should at least try it.”

Stefano Bianchini, Senior Curriculum Lead at SHthree

Who Benefits the Most

Learners first especially the shy or uncertain.

“They get to unlock their potential in a risk‑free space before the real calls begin.”

Stefano Bianchini, Senior Curriculum Lead at SHthree

Trainers next – objective scorecards tell them exactly where to coach, saving time and boosting impact.

Seasoned consultants and leaders – veteran sellers jump in for objection refreshers; managers rehearse tough conversations like performance reviews.

The wider business – a visible AI element in onboarding signals that SThree keeps pace with modern tech and learning trends.

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