Synthesia Roleplay Sessions alternative
Synthesia is an AI video platform for business, and its Roleplay Sessions product adds interactive avatars, a skills rubric you control, AI coaching and manager dashboards. PitchMonster is built for sales practice alone, and connects it to real-call scoring and AI coaching on one scorecard.
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Direct answer
Yes, for the sales-practice part of the job. Both products put a rep in a spoken conversation with an AI buyer, score the attempt against criteria you define, and give managers a view of who is improving. Both run scenarios you can shape by industry, buyer persona and personality. Both hand the rep a debrief after the session rather than a bare pass or fail.
Their AI coach also asks how the rep thought the call went before showing the score, which is close to our mechanic and worth testing side by side.
| Decision area | Recommended | Synthesia Roleplay Sessions |
|---|---|---|
| Platform centre | Sales practice only. One scorecard covers role-play and real calls, plus assignments, certification and AI coaching | AI video platform for business. Roleplay Sessions sits inside Studio in the Engage area alongside interactive avatars and interactive video |
| Practice modes | Phone, face-to-face and screen-share, so demo and presentation delivery is practiced, not just dialling | Spoken conversation with interactive avatars. Screen-share or presentation practice is not publicly documented |
| Practice languages | 29 languages and dialects, scored against identical criteria, at no extra cost | English, German, Spanish and French, with more stated as coming. Synthesia's 160+ language claim applies to video, not to practice |
| Scenario setup | Built in about two minutes from your own script, document, transcript or call recording. Role-play editor with 40+ customizations, difficulty levels, voice and accent settings | Built inside the training video, customizable by industry, persona, personality and language. Customers can also work with Synthesia consultants using existing training documents. Import from call recordings is not publicly documented |
| Scoring and rubrics | AI scorecards you configure, plus a scorecard template library, applied identically across practice and real calls | Every session scored against a skills rubric the customer defines, with a score per competency rather than pass or fail |
| Post-session coaching | AI Coach opens a two-way conversation the rep can start on demand after any role-play, asks what they would change, then shows the scorecard | AI coach asks how the rep thought the call went before showing the score, walks through it and takes follow-up questions. This is close to our mechanic, and worth testing side by side |
| Real-call analysis | Call Analysis scores real recorded sales calls on the same scorecard used in practice, and new role-plays can be generated from those recordings | Not publicly documented. Published material covers scored practice sessions and dashboards |
| Certification and human feedback | Human-led feedback and certification workflows alongside AI scoring, with admin roles, groups and company structure | Manager dashboards show KPIs, skill breakdowns, pass rates, individual attempts and transcripts. Formal human certification workflow is not publicly documented |
| Integrations | Salesforce and Gong, LMS integration, webhooks, SSO and 2FA | SCORM and xAPI export to any LMS, SSO, SCIM provisioning, HR platform integration, and Slack direct messages for assignments and reminders. CRM and conversation-intelligence connectors are not publicly documented |
| Published certifications | SOC 2 and GDPR | Stronger here. SOC 2 Type II, ISO 27001, ISO 27701 and ISO 42001, and the first generative AI company to certify against ISO 42001 in September 2024 |
| Data residency | European company with EU data residency | GDPR compliant with EU data residency options stated in the Roleplay Sessions launch material |
| Pricing model | Sales-led, no public pricing | Publishes self-serve tiers and a sales-led enterprise plan. Roleplay Sessions is listed on the pricing page as a new release without a tier mapping, so scope it with their sales team |
| Onboarding | About 3-4 hours with a dedicated CSM, first scenario rebuilt live on the demo call | Self-serve tiers onboard through Studio. Roleplay Sessions scenarios can be built in-house or with Synthesia consultants |
| Decision rule | Choose PitchMonster when sales conversation practice and real-call review are the primary job | Teams that keep Synthesia for video production pair it with PitchMonster for sales practice |
Last reviewed: August 2026. Competitor details come from their own published documentation and change often. Check the current version before you decide.
Synthesia's centre of gravity is AI video, with Roleplay Sessions attached to the same content library.
Two language counts appear on the same site, and only one of them applies to practice.
Give both vendors an identical brief, then add the one instruction that separates them.
Reps rehearse in role-play, call analysis scores the real calls, and the AI coach turns every gap into the next assignment.
Reps practice realistic conversations with AI buyers before speaking to real prospects. The AI adapts to objections, pushes back, and behaves like your actual ICP, across 29 languages. A judgment-free space to fail, repeat, and get it right before it matters.
Learn moreRead this before you talk to us
Synthesia is an AI video platform, and Roleplay Sessions sits inside Studio alongside interactive avatars. If video is already how your training gets made, that context is worth a lot.
Their coaching mechanic also deserves naming: the AI coach asks how the rep thought the call went before showing the score, then walks through it and takes follow-up questions. That is close to our AI Coach, and a fair pilot should test both.
If role-play is the only module you need, the alternatives overview compares the dedicated practice tools.
The row most people get wrong
Synthesia's 160+ language claim applies to video, not to practice. Roleplay Sessions runs in English, German, Spanish and French, with more stated as coming. Real-call analysis is not publicly documented either, and Roleplay Sessions is listed on the pricing page without a tier mapping - scope it with their sales team.
Same brief to both, plus one call recording, and keep video production out of it unless it is really part of the decision.
Book a demo to see a scored session and the AI coach debrief.
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Customer proof
“I think I really like the AI coach. That part was, to me, the most impressive. That's definitely going to save us a lot of time.”
Wendy Mateo De Perkins, Senior PM & Instructional Designer, One Park Financial
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Shortlisting AI role-play tools beyond Synthesia Roleplay? These pages compare PitchMonster with the other platforms teams evaluate, on the same criteria.
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Yes, for the sales-practice part of the job. Both products put a rep in a spoken conversation with an AI buyer, score the attempt against criteria you define, and give managers a view of who is improving. Both run scenarios you can shape by industry, buyer persona and personality. Both hand the rep a debrief after the session rather than a bare pass or fail.
