| Product name today | PitchMonster, sold under one name since launch | Sold as Bigtincan Readiness. brainshark.com returns a 301 redirect to bigtincan.com/readiness, and G2 lists the profile as Bigtincan Readiness (formerly Brainshark) |
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| Company behind it | European company, independent, single product line | Bigtincan acquired Brainshark in 2021. Vector Capital acquired Bigtincan in April 2025 and merged it with Showpad on 30 October 2025, with the combined business operating under the Showpad brand |
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| Primary buyer | Enablement, sales training and revenue leaders running practice programmes | Enablement and training teams running onboarding, certification and video coaching, buying Readiness alongside Bigtincan Content and Engagement |
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| Practice modes | Phone, face to face and screen-share, plus post-sale, recruiting, leadership and hiring role-plays | RolePlayAI runs as text or audio activities. Screen-share or presentation-mode practice is not publicly documented |
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| Scenario setup | Built from your own script, transcript, document or a real call recording in about two minutes, with 40+ customizations in the role-play editor | Enablement sets communication style, pain points and conversation goal per RolePlay activity, and builds courses with AuthoringAI |
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| Persona behaviour | Configurable buyer persona, difficulty levels, voice and accent, with responses around 1.5s so the rep gets interrupted like on a real call | Practice against communication styles described from intense to easygoing |
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| Post-session coaching | AI Coach opens a two-way conversation the rep starts on demand after any role-play, asks what they would change, then shows the scorecard | CoachingAI returns instant scored feedback on vocal clarity, pace, pausing and filler words, plus perception vibes, with managers reviewing submissions afterwards |
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| Real-call analysis | Call Analysis scores real recorded calls on the same scorecard reps practice against | Conversation Intelligence imports Zoom calls and multi-speaker recordings into VoiceVibes for vocal analysis. Whether that analysis runs on the same rubric as readiness practice is not publicly documented |
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| Content authoring | Scorecard template library and role-play editor. We do not produce training video at their depth | Stronger here. Voice cloning from one recording, video dubbing, auto captions and SCORM export into an external LMS |
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| Languages | 29 languages and dialects with identical scoring criteria, included at no extra cost | AuthoringAI documents over 30 languages available to purchase for translation |
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| Integrations | Salesforce, Gong, LMS integration, webhooks, SSO and 2FA | Salesforce, Microsoft Teams, Zoom, and SCORM export to external LMS platforms |
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| Data residency and certifications | European company with EU data residency, GDPR and SOC 2 | Not publicly documented. No public security or trust page was found on bigtincan.com in August 2026 |
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| Pricing model | Sales-led, no public pricing | Sales-led, no public pricing. Two platform editions named Essential and Elite, with Readiness also sold on its own |
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| Decision rule | Choose PitchMonster when the gap is live conversation reps have to survive, scored on one rubric across practice and real calls, in Europe | Programmes mainly about producing and certifying training video at volume, inside the same suite as content management and buyer engagement, weigh that against live practice depth |
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